Everything You Need to Know About Our Printing Services

At Acorn Print, we understand that printing can sometimes be a bit overwhelming, especially if you’re new to the process. To make things easier for you, we’ve put together this helpful FAQ page. Whether you’re a business owner, a designer, or someone looking to print a special project, we’re here to guide you every step of the way.

Let’s dive into the most common questions we get asked about our printing services!

Most Commonly Asked Questions:

Q. What file formats do you accept for printing?

A. – To ensure the best results, we accept the following file formats:

  • PDF (preferred)
  • JPEG (Only If high resolution)
  • EPS
  • AI (Adobe Illustrator)

For the best quality, we recommend submitting your design in PDF format with 300 dpi resolution and CMYK colour mode (this ensures the best possible print!).

If you would like us to make any edits to your artwork, please get in touch and we will be happy to help.

Q. Do you offer design services?

A. – Yes, we do! Our design team is available to help you create professional designs from scratch or assist with refining your existing artwork. Whether you need help with a logo, layout, or complete branding, we’ve got the expertise to bring your vision to life and make your product/brand stand out.

Q. How do I prepare my artwork for printing?

A. – Preparing your artwork correctly will ensure your prints look their best! Here are a few simple tips:

  • Resolution: Ensure your file is 300 dpi (dots per inch) for crisp, clear images.
  • Colour Mode: Use CMYK (Cyan, Magenta, Yellow, Black) colour mode instead of RGB.
  • Bleed: If your design goes all the way to the edge of the paper, include a 3mm bleed to prevent white borders.
  • Fonts: Convert all text to outlines to avoid font issues when printing.

If you’re not sure how to prepare your artwork, don’t worry—our team is happy to help!

Q. Can I request a proof before printing?

A. – Yes, absolutely! Let us know if you would like to be sent a proof before printing. This allows you to review your design and make sure everything looks perfect before we go into full production. You can request a digital proof (sent via email) or a physical proof (a sample print at an extra cost).

This step ensures you are 100% happy with the final product!

Q. How do I order a free sample pack?

A. – If you’d like to receive free samples of some of the labels we’ve previously produced, simply fill out your details on our free samples page, and we’ll send them to you by post as soon as possible.

Q. Do you offer eco-friendly printing options?

A. – Yes, we’re committed to sustainability and strive to minimise our environmental impact through eco-friendly materials and responsible practices. Please check out our ‘Sustainability’ page for more information.

Q. How do I place an order with you?

A. – Placing an order is simple and convenient:

  • Online: You can easily upload your design files, choose your product, and pay securely on our website.
  • Phone or Email: If you need help with your order or have specific requirements, our friendly customer service team is available to send you a quote and help with any questions you may have.
  • In-Person: If you’re local, feel free to stop by our office, and we’ll walk you through the process in person.

Q. What is the typical turnaround time for an order?

A. – We offer next-day delivery through APC and Royal Mail Special Delivery for all orders. Generally, our lead time is 5-7 working days from order confirmation. This timeframe includes the creation of artwork (and any revisions), production of printing plates, delivery of materials to us, printing, and dispatching your order. Please note that this can vary based on order volume and time of year. For the most up-to-date lead time, feel free to email us at info@acornprintlabels.co.uk.

Need something quicker? We offer priority printing services for an additional charge, so you can get your prints in a hurry!

Q. Do you have a minimum order quantity?

A. – We print for both small and large businesses. We have no minimum order quantity, but the price decreases with the more you order.

Q. What types of material do you offer?

A. – We offer a wide variety of material options to suit your project’s needs. Some popular choices include:

  • Polyprop/Vinyl: Super durable in all conditions, Ideal for products that need to withstand tough environments! Available in gloss or matte finishes.
  • FSC certified paper: Eco-friendly options for those looking to reduce their environmental impact. Available in gloss or matte finishes.
  • Textured paper: Our textured papers provide a high-end, tactile finish that adds an elegant and distinctive touch to your products.
  • Biodegradable paper: We offer biodegradable paper, providing an eco-friendly option that breaks down naturally to reduce environmental impact.
  • Metallic paper: Our metallic papers add a premium, shiny finish, making your products stand out with a sleek, eye-catching look.

If you need advice, we’re happy to help!

Ready to Start Your Printing Project?

We hope this FAQ answered l of your questions about our printing services! If you’re ready to get started, or if you have more specific inquiries, don’t hesitate to reach out to us. We’re here to help and look forward to working with you on your next print project!